Thursday, September 27, 2007

Text messaging and advocacy groups

This is from The New York Times and about an American cell phone company but the article raises interesting questions about the extent to which text messaging can be used by advocacy groups and more generally its contribution to public debate:

"Saying it had the right to block “controversial or unsavory” text messages, Verizon Wireless has rejected a request from Naral Pro-Choice America, the abortion rights group, to make Verizon’s mobile network available for a text-message program.

The other leading wireless carriers have accepted the program, which allows people to sign up for text messages from Naral by sending a message to a five-digit number known as a short code.

Text messaging is a growing political tool in the United States and a dominant one abroad, and such sign-up programs are used by many political candidates and advocacy groups to send updates to supporters... The laws that forbid common carriers from interfering with voice transmissions on ordinary phone lines do not apply to text messages."

Read more...


And then Verizon changed its mind:

"The decision to not allow text messaging on an important, though sensitive, public policy issue was incorrect, and we have fixed the process that led to this isolated incident,” Jeffrey Nelson, a company spokesman, said in a statement.

“It was an incorrect interpretation of a dusty internal policy,” Mr. Nelson said. “That policy, developed before text messaging protections such as spam filters adequately protected customers from unwanted messages, was designed to ward against communications such as anonymous hate messaging and adult materials sent to children.”"

Read more...

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